| Dear Floria,
We have returned safely to Chicago from our Beijing trip. I wanted to tell you that we tried to think of something that went wrong or that we were unhappy about regarding our time in Beijing and we could think of nothing. I attribute this to the truly outstanding service that we received from the hotel, your company and our guide Julie. Thank you especially for taking the time to meet with us in person so we could customize our itinerary. We were able to see and do more in our short time there than we imagined we could have. Julie truly made our experience unforgettable. Her knowledge of the sites and English were incredible and her manners were impeccable. Her desire to please was obvious. I don't think that I could say enough good things about Julie. Without question, we will be looking to you next time we are in Beijing. Thank you again 1000 times and good fortune be with you!! Sincerely, Seth and Cheryl Kappes |
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