Dear Travelers,
We’d like to have the following quick guide to be always updated for the benefit of new visitors using Shanghai Hongqiao Railway Station.
If you have any questions or anybody having used the piece finds necessary updates, please leave a message or feedback. Thanks!
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Plan your Shanghai tour? Shanghai Hongqiao Railway Station is part of the Hongqiao Transportation Hub, the largest transportation hub in China, combining airport, railway, subway, city bus and long-distance bus.
Shanghai Hongqiao Railway Station mainly operates Beijing–Shanghai High Speed Rail, Shanghai–Hangzhou High Speed Rail and Shanghai–Nanjing Intercity High Speed Rail.
Layout of Shanghai Hongqiao Railway Station
The construction of this huge station building follows the principle of “entering from the above and exiting from the below”.
F3: Commercial floor for restaurants and shops and Vip lounge
F2: Departure floor as well as the station waiting area ( Also for ticketing offices )
F1: Platforms and tracks for outgoing and arriving high speed trains
B1: Arrival floor for arriving train passengers, a huge traffic transit hub for subway, flight, taxi, city bus and long-distance bus. There are several ticket selling outlets on the B1 floor.
B2: Platforms for subway lines (subway line 2 & 10)
B2 Floor Information
The B2 floor is designed for subway platforms – Subway Line 2 and 10 linking the railway station with the center of Shanghai.
How to Get to Shanghai Hongqiao Railway Station
If you want to go to Shanghai Hongqiao Railway Station by subway, you are advised to use Line 2 and Line 10 and get off at Hongqiao Railway Station and take the escalator up to the B1 floor ( arrival floor ), or continue to the second floor ( F2 ), the waiting room for departure.
B2 Floor is the departure floor for Subway Line 2 and Line 10, where you take an escalator up to B1, and F2. The signboard to the service you are going to use when you arrive at Hongquao Railway Station by subway at B2.
Virtual Tour of Shanghai Hongqiao Railway Station
Follow us to have a virtual tour of Shanghai Hongqiao Railway Station.
When you get to Shanghai Hongqiao Railway Station by subway, you’ll see the signboard directing you to the service you need.
Buying high speed train tickets on the B1 floor
The B1 floor is mainly designed as the arrival floor for train passengers at Hongqiao Railway Station.
Line up for the taxi in and starting form B1
First floor (F1) is the platform for outgoing and incoming bullet trains.
Passengers are waiting for high speed trains in the waiting lounge on the second floor ( F2 ) of the terminal building of Shanghai Hongqiao Railway Station.
If you need any help at Hongqiao Railway Station, please go to the Enquiry Counter with a question mark “?” on the second floor.
F3 Floor Information
The third floor is for restaurants and shops and Vip lounge. The McDonald’s or KFC at T2 of the Hongqiao airport offer 24 hours service.
Hongqiao Train Station and T2 of Hongqiao Airport are connected by a moving walkway, 15-minute walk.
Restaurants on the third floor
Remarks:
1. Luggage Deposit
There are some self-service baggage deposit areas on the second floor. The instructions on how to use the self-service baggage storage are all in Chinese.
If you cannot handle the self-service left luggage lockers. If you may turn to “Enquiry Counter” for help, which is located in the center of the waiting hall on the second floor.
Deposit Time: between 06:00 – 21:00
Service Line: 1502659 0673
Complaint: 95105105
Baggage deposit service fees:
Large suitcase: RMB 20 (8 hours)
Small Suitcase: RMB 10 9 8 hours)
2. If you need “Red Cap service” (Hong Mao Zi Carrying) which assists seniors or people with too much luggage who need someone to take their luggage on to the train coach, please go to the Enquiry (information center) in the middle of the waiting hall. When you are on the arrival floor, you will see the porters from Red Cap Service are waiting for business.
Red Cap Service Fees
1) RMB 20 for large suitcase.
2) RMb 10 for samaller one.
Service Line: 021-51245660
Complaint: 95105105
3. The McDonald’s or KFC at the Hongqiao airport offer 24 hours service. Hongqiao train station and Hongqiao airport are connected by a moving sidewalk, 15-minute walk. 4. A Smoking Room is by the Gate 4 ( south) on the arrival Hall ( second floor)
Hassle-free Shanghai Guided Tours
If you don’t want to do a self-guided tour and prefer the hassle-free escorted tours, here are some options for guided tours to Shanghai:
Shanghai Tour
Shanghai Day Tour
Shanghai Multi-Day Tour
Shanghai Evening Tour
Shanghai Cruise Port ( Transfer& Excursions )
Shanghai Beijing Tour
Shanghai Xian Tour
Shanghai Car Rental with Driver
Further Readings
Top 10 Attractions in Shanghai
Shanghai’s Top 10 Iconic Landmarks
Top 10 Markets in Shanghai
Top 10 Shopping Malls in Shanghai
Top 10 Things to Do at night in Shanghai
Best Places for Autumn Leaves in Shanghai
Top 10 Things to Do in Winter in Shanghai
Top 10 Souvenirs in Shanghai
Top 10 Photo Spots in Shanghai
10 Non-Touristy Things to Do in Shanghai
Huangpu River Cruise Ticket Booking (Tickets, Photos and Map)
Shanghai Cherry Blossom Festival
How to Plan a Trip to Shanghai
How to Visit Shanghai on a Budget
Where to stay in Shanghai
Shanghai Layout, the city layout of Shanghai
Shanghai Hongqiao Railway Station
Public Transportation at Shanghai Pudong International Airport
Shanghai Hongqiao Airport, Hongqiao Airport Shanghai
Shanghai Hop On Hop Off
Ferry from the Bund to Pudong
The highest al fresco dining venue in China
Feeling Chinese New Year’s Atmosphere in Shanghai
Night walk along Nanjing Road in Shanghai
Top family-friendly spots to visit in Shanghai
Doing things the local way in Shanghai
How to Visit Wuzhen Water Town from Hangzhou and Shanghai
Shopping in Pudong Shanghai
Top 10 Shanghai Classic Vegetarian Restaurants
The Bund at Night pictures
Beijing Shanghai high speed rail
Ticket Booking for Beijing Shanghai High Speed Rail
Top 10 Shanghai Budget Hotels
Top 10 Shanghai Luxury Hotels
Top 10 Shanghai Boutique Hotels
Best time to visit Shanghai
Visit Shanghai in December
How to Visit Shanghai in November
Visit Shanghai in October
How to Visit Shanghai in March
Visit Shanghai in February
Shanghai in January Travel Guide
Tips for Visiting Nanjing Road in Shanghai
The Neon-Colored Nanjing Road
How to Visit the Bund in Shanghai (Tips, Photos & Map)
Foggy Pudong Skyline at Sunrise, Shanghai
The Bund and Small Pool of Rainwater
Early Morning Kite Flyers on the Bund in Shanghai
Historic Buildings on the Bund in Shanghai (the 22 heritage buildings)
Evening View of the Bund and Pudong Skyline Shanghai
How to Visit Yuyuan Garden and Bazaar
The Old World Charm in Shanghai (Tips, Photos & Map)
How to Visit Lujiazui in Pudong
How to Visit Zhujiajiao Water Town
How to Visit Qibao Ancient Town
How to Visit Tianzifang
How to Visit Xintiandi
How to Visit Shanghai World Financial Center
How to Visit Shanghai Tower
Tips for Visiting People’s Square, Shanghai
How to Visit Shanghai Auto Museum
Huangpu River in Shanghai VS River Thames in London
Some similarities and differences between Paris and Shanghai
Hello Jen,
Personally, I suggest you stay overnight in Shanghai and take the bullet train to Jin Juang,Quanzhou next day morning.
Hello,
I’ve taken a train from Shanghai to Hangzhou yesterday at 17:30,
and I forgot my camera Nikon P530 (in a black Canon bag) under my seat.
I went to Customer’s service in Hangzhou, but they didn’t find it,
as the train goes back quickly to Shanghai, i’d like to know if it has been found in Hongqiao station ?
I’m staying with friends living in Hangzhou, in Liu Shia, the chinese number of my friend is +8615968819832
Kind regards,
Lucie
+33622047477
Did they reopen the left luggage office ？can I pay with cash at the self service luggage locker？Thank you！
Hi Lillian，
No, they have no right to reopen the left luggage.You can pay cash at the self service luggage locker – 10 yuan for a small box and 20 yuan for a larger one. Be prepared for the 10 or 20 yuan note and they don’t have any change.
How long can you keep luggage in the left luggage lockers? I will be traveling for 5 days, and wish to leave some luggage behind in Shanghai during that time.
Hi Michaela,
You can keep your luggage in the self-service left luggage lockers for the maximum one month. The longer, you have to pay more.
Hi
I plan to visit Shanghai (Hongqiao) station from Hangzhou in the morning and return to Hangzhou from the same station in the evening. Is there a hop on / hop off or Tourist bus service from Shanghai Hongqiao station that gives me a city tour. If not, which is the closest place to catch this bus.
Dear Parag Desai,
I’m not sure whether Hongqiao has the hop on and hop off. Alternatively you take the subway line 2 from Hongqiao and get off at the East Nanjing Road. Then you take a hop on and hop off at East Nanjing Road.
Question – I intend to leave my medium or small size luggage at the Hongqiao Railway Station at 7 a.m. on 20 May 2018 and retrieve it at 11.55 p.m. on 22 May 2018. Is there such service? How much does it cost per day?
Dear Lee,
There are some self-service baggage deposit areas on the second floor. The instructions on how to use the self-service baggage storage are all in Chinese.
If you cannot handle the self-service left luggage lockers. If you may turn to “Enquiry Counter” for help, which is located in the center of the waiting hall on the second floor.
Deposit Time: between 06:00 – 21:00
Service Line: 1502659 0673
Complaint: 95105105
Baggage deposit service fees:
Large suitcase: RMB 20 (8 hours)
Small Suitcase: RMB 10 9 8 hours)
Good day, We will be staying in Shanghai and need to travel to Yixing, from there we move on to Beijing, is there storage fascility at Yixing station for large suitcase?
Dear Anthony,
Thanks for your inquiry!
Sorry, I’ve never been to Yixing Railway Station. But basically each railway station has luggage deposit offices either inside or outside the terminal building. You can look for the English sign for left luggage facilities or go to the information desk for assistance. Have a nice time in Yixing!
Hi!
Does the train from Beijing Nan to Shanghai Hongqiao stops in shanghai city centre? By mistake, i bought the ticket to the airport and no city centre.
Thanks
Dear Sofia,
Shanghai Hongqiao Railway Station is located in the west of Shanghai. You can easily take the subway line 2 from Hongqiao to the city of Shanghai. Have a nice time in Shanghai!
Hello,
I am planning to reach at the Shanghai Pudong airport at night and then my train is booked on next afternoon from Shanghai Hongqiao rail station. Can I stay overnight at the airport or it is better to wait at the rail station? Is there waiting rooms at the rail station for overnight stay?
Dear Ghosh,
You may either stay at Pudong Airport or Hongqiao Ralway Station. You can book your hotel via the largest hotel booking site in China below:
https://www.trip.com/hotels/homepage ( note: put the key words; either Shanghai Pudong Airport or Hongqiao Railway Station, you will get many hotel results. Have a nice time in Shanghai!