3、如何收取臨時取消預定的損失費？
如果您臨時取消預定, 您將支付相應的取消損失費, 具體損失費的金額, 請咨詢我公司的旅遊顧問.謝謝合作!
Cancellation Policy:
For the cancellation policy for the tours booked through tour-Beijing.com, please consult our trip advisors.
4、北京新華國旅免責條款 （Disclaimer ）：
爲了組合和安排旅遊行程的飲食，交通，購物，住宿和遊玩等幾大要素，北京新華國旅從獨立的旅遊供應商那裏采購酒店住房，交通服務，餐廳服務，景點門票等等。這些獨立的旅遊服務供應商的服務均不在北京新華國旅的完全掌控之中。由于這些獨立的旅遊供應商自身造成的人員受傷，死亡，行李丟失損壞等等，北京新華國旅不付任何責任。但北京新華國旅程有義務協助獨立旅遊供應商處理好服務控管和突發事件。
Beijing Xinhua International Tours purchases air and ground transportation, hotel, restaurant and other travel services from independent suppliers that are not subject to its control. Therefore Beijing Xinhua International Tours Corporation Ltd will be exempt from any liabilities for death, injury, baggage loss and damage or any other loss that may occur due to any act or omission of such suppliers.
5、北京新華國旅已投保旅行社責任險：
北京新華國旅已投保旅行社責任險.旅行社責任險是指保險公司對旅行社在從事旅遊業務經營活動中，因旅行社的疏忽或過失，造成其接待的境內外旅遊者遭受經濟損失而應由旅行社承擔的責任，轉由保險公司承擔賠償保險金責任的行爲。而當意外的發生與旅行社沒有關系時，遊客就不能得到這種旅行社責任險的任何保障。 旅行社責任險和旅遊意外保險是不同的。旅行社責任險屬于責任保險範疇，而遊客自身購買的旅行保險屬于個人意外傷害保險，兩者的承保對象和責任範圍完全不同。千萬不能認爲買了旅行社責任險就能包攬一切。實際上，“旅行社責任險”主要針對由旅行社責任造成的遊客損失與傷害進行賠償，而由不可抗力，如地震、海嘯等自然災害帶來的遊客人身與財産損失，均不在其責任範圍之內。旅遊者在旅遊行程中，由疾病引起的各種損失或損害、由于旅遊者個人過失導致的人身傷亡和財産損失以及由此導致的各種費用等，也都不在“旅行社責任險”的賠付範圍之內。
Beijing Xinhua InternationalTours ( tour-beijing.com ) offers their clients the travel agency'liability insurance. The travel agency liability insurance refers to the compensation offered to the travel agency by the insurance company because of travel agency's negligence or the error. The travel agency liability insurance and the traveling accident insurance ( personal insurance ) are different. The travel agency liability insurance belongs to the liability insurance category, but the tourist own persoanl travel insurance belongs to individual accident insurance.“the travel agency liability insurance” mainly aims at the tourist loss and the injury caused by the travel agency responsibility, except by the force majeure, like the earthquake, the Tsunami and so on natural disaster bringing damage to tourist person and property, damage, which are not in its responsibility scope. A tourist suffering from the loss or the harm caused by disease, or the tourist individual error, is also not in “travel agency liability insurance” in payment scope.
6、建議您個人自己在旅遊出發之前在當地申請投保人身意外險：
個人購買的旅行保險與旅行社責任險不同。 個人投保的旅遊意外險只要是合同約定的保險事故，無論是由于旅行社的責任、個人過失，還是由于他各類突發事件，客戶都可以獲得保障。所以遊客必須提高自我保護意識，在參團外出旅行時，一定要申請投保人身意外險。如果您想委托北京新華國旅在北京當地給您代爲投保旅遊意外險，請您提前告知北京新華國旅，保費自理。謝謝合作！
We suggests you purchase your personal accident insurance from your native country before you leave for China. The individual purchased travel insurance is different from the travel agency liability insurance we offer to you. So long as individual insurance's traveling accident insurance is the contract about insurance risk, regardless of as a result of travel agency's responsibility, individual error. Therefore the tourist must protects oneself to apply for personal accident insurance. If you want to entrust Beijing Xinhua International Tours to purchase your traveling accident insurance in Beijing for you, please inform us well in advance. Please pay the the insurance premium by yourself. Thanks for your cooperation!
7、旅遊行程更改：
由于不可抗拒的自然或人爲因素，如：戰爭，罷工，火災，動亂，政府臨時控管等等，我們將調整和更改您的旅遊行程。我們努力安排相同的的行程。佂得您的同意之後，我們再安排更改之後的行程。
Itinerary Deviationsto the planned itinerary may occur due to weather, traffic, or any other conditions beyond our control such as strike, acts of God, war, fire, acts of government, riot, etc. We will make our best to insure all the visits and excursions will be similar. Beijing Xinhua International Tours can substitute the itinerary upon the agreement of our clients.
8、酒店安排：
在多數情況下，我們會使用在網站上主推的酒店。如果由于種種原因，當我們替您代訂該酒店時，可能會發生我們主推的酒店沒房間了。這時候，征得您的同意，北京新華國旅將預訂相同等級的酒店。
The Hotels listed will be used in most circumstances. When the predefined hotels are not available, Beijing Xinhua International Tours can substitute hotels of the same class and standard upon the agreement of our clients.
9、餐廳和旅遊用車：
北京新華國旅使用的旅遊車必須是性能良好，3年內的空調車；使用的餐廳必須是環境幹淨衛生，飯菜可口多樣。
The vehicles for the ground transportation should be in good condition with A/C. All restaurants should be appointed by local authorities of tourism bureau.
10、導遊陪同人員：
北京新華國旅的簽約導遊必須是2年以上帶團經驗的導遊。公司要求導遊服務過程標准化，服務對象個性化。儀表著裝整潔得體，對待遊客態度熱情友善。
All guides must be licensed, with 4-year college degree and minimum 2-year experience.
